Humana Receives J.D. Power Award for Best in Customer Satisfaction with Dental Plans | National Business
LOUISVILLE, Ky.–(Small business WIRE)–Jun 16, 2022–
Top health and perfectly-currently being organization Humana Inc. declared currently that it has gained the optimum position in the J.D. Electricity 2022 U.S Dental Approach Satisfaction Research. In the study effects, Humana also rated #1 across 3 things calculated: plan value, conversation and consumer services expertise.
Profiling the premier dental insurance policies firms in the place, this benchmarking study examines how each and every factor of the customer-insurance provider relationship impacts perceptions of the firm and identifies important services standards for increased pleasure. The review actions overall customer gratification primarily based on efficiency in 5 aspects: promises and reimbursement, interaction, client company, strategy charge and plan protection.
“Customers are at the centre of our mission just about every day, so acquiring this recognition from our dental associates is amazingly meaningful to our corporation,” claimed Mike Tilton, Senior Vice President, Specialty & Employer Group Organization at Humana. “Our approach to human care focuses on whole wellness, and this honor underscores the effect we’re bringing to associates by means of our broad community of dental vendors throughout the nation.”
Info was gathered from March by way of April 2022. Associates surveyed had been enrolled in a dental approach with their coverage company and experienced employed their system in the previous twelve months. All finished surveys have been weighted to mirror industry share for every firm.
“Ranking #1 in system expense, interaction and client service working experience, in distinct, is a testomony to our associates’ commitment to offering extensive-phrase worth, when continuously elevating the consumer experience of our customers,” said Tilton. “From our innovative solutions that improve access to care, together with in-office dental clinics and teledentistry expert services, to our commitment to generate affordability, we are generally striving to discover new techniques to fulfill the requires of communities throughout the United States.”
About Humana
Humana Inc. (NYSE: HUM) is fully commited to supporting our hundreds of thousands of health-related and specialty associates attain their finest wellness. Our profitable history in treatment shipping and delivery and health and fitness approach administration is supporting us build a new sort of built-in care with the ability to strengthen wellbeing and nicely-being and lessen fees. Our efforts are major to a much better quality of daily life for folks with Medicare, households, folks, army company personnel, and communities at significant.
To achieve that, we support doctors and other health and fitness care professionals as they function to provide the appropriate treatment in the appropriate place for their patients, our associates. Our selection of clinical capabilities, assets and instruments – these kinds of as in-household treatment, behavioral wellbeing, pharmacy providers, facts analytics and wellness answers – blend to produce a simplified knowledge that would make overall health care less difficult to navigate and more helpful.
More info concerning Humana is available to investors by way of the Trader Relations web site of the company’s website web site at www.humana.com, together with copies of:
- Annual stories to stockholders
- Securities and Trade Fee filings
- Most the latest trader meeting presentations
- Quarterly earnings news releases and conference calls
- Calendar of gatherings
- Corporate Governance info
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Get in touch with: Nicole Hebert
Communications Director, Team, Army & Specialty Phase
317.318.4857
Key word: KENTUCKY UNITED STATES NORTH The united states
Business Key word: Professional Companies Well being TELEMEDICINE/Virtual Drugs Coverage Wellbeing Insurance policies DENTAL
Resource: Humana Inc.
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PUB: 06/16/2022 10:00 AM/DISC: 06/16/2022 10:02 AM
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